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MAVS — Shaping the Future

Service 02 · Maintain

AMC Services

MAVS Annual Maintenance Contract (AMC) Services provide organisations with ongoing technical support and preventive maintenance to help maintain system performance and operational continuity.

A MAVS field engineer carrying out preventive maintenance on an open desktop tower in a client's office

Service coverage

What’s included.

  1. 01

    Preventive maintenance

    Scheduled cleaning, inspection and servicing before small issues become failures.

  2. 02

    Device health assessments

    A regular check of each device's condition across the contract.

  3. 03

    Hardware diagnostics

    Faults traced to the component, so the right fix is made first time.

  4. 04

    Performance evaluations

    Systems measured against how they should perform, and slowdowns flagged.

  5. 05

    Maintenance reporting

    A record of the maintenance carried out on every visit.

  6. 06

    Technical support assistance

    Help from MAVS engineers when your team needs it.

  7. 07

    Spare management

    Spare parts planned and managed so repairs are not held up.

  8. 08

    Service reporting & documentation

    Service history kept on file for audits, budgeting and planning.

Who it’s for

Built for the wayorganisations run IT.

Ideal for

  • Corporate offices
  • Educational institutions
  • Healthcare facilities
  • Manufacturing facilities
  • Multi-location operations

Business benefits

  • Improved system reliability
  • Reduced unplanned downtime
  • Consistent technical support
  • Predictable maintenance planning

How it works

From requestto reported.

  1. 01

    Tell us what you need

    Choose a service and send the request form. Each form asks only what that service needs.

  2. 02

    Assessment & plan

    A MAVS specialist confirms the devices, scope and schedule with you.

  3. 03

    Standardised execution

    Engineers carry out the work to a defined methodology, documenting as they go.

  4. 04

    Validation & reporting

    Work is checked and tested, and you receive the documentation for your records.

Request

Request an AMC proposal.

A few questions about the work, then your details. It takes about two minutes, and there's no obligation.

What happens next

  1. 01We review your request
  2. 02A specialist confirms scope with you
  3. 03You receive a plan for the work

Prefer to talk?1800 833 8332support@mavspc.com

01About the work
Devices to cover *

Choose all that apply.

Do you have an AMC today?

Choose one.

02Your details
* Required. No obligation — we'll confirm scope before any work.